About Us
At American Benefits Company, we’re more than a service provider — we’re your partner in making business simpler, stronger, and stress-free.
With decades of industry expertise behind us, we’ve built streamlined systems, 24/7 HR support, and a team that’s passionate about helping businesses like yours succeed. From payroll to insurance to HR, we’re here to take the heavy lifting off your plate — so you can focus on what matters most.
Our mission is simple: protect your business, empower your team, and make every step of your journey easier. Whether you need hands-on help, smart strategies, or just someone who gets it, you’ll always have a team ready to roll up their sleeves for you.
At American Benefits Company, confidence isn’t just what we deliver — it’s what we build, together.
Meet the Team
At American Benefits Company, we know our success is a direct result of the incredible people behind the scenes.
From our front-line account managers to our behind-the-scenes problem solvers, every team member plays a vital role in helping our clients succeed.
This page is a celebration of them — the heart of our company.
Our Owner
Jamie Nielsen has spent the past 20 years turning big ideas into thriving businesses, leading as the proud owner of American Benefits Company, iDrive Insurance Agency, and Alpine Insurance Agency. Starting her career in the insurance industry, Jamie combined deep industry expertise with an entrepreneurial spirit to create one of the most trusted PEO platforms in the region. Her leadership is defined by a calm, steady presence, thoughtful decision-making, and a determination to build a company where clients, employees, and partners all feel supported.
Jamie leads with heart — always recognizing that the real success of American Benefits Company comes from the team that surrounds her. She fosters a culture of collaboration, loyalty, and high standards, ensuring that every member of the organization has the tools and trust to succeed.
Outside of work, Jamie’s happiest spending time with her husband and family at their farm, relaxing at her cabin, enjoying live concerts, discovering great food, and — most of all — soaking in the beauty of Lake Powell. Whether at work or at home, Jamie’s focus remains the same: create meaningful experiences, build strong relationships, and leave things better than she found them.
Payroll Department
Ashley Bills
VP of Payroll
Ashley is a seasoned Payroll Manager with 18 years of experience in the payroll industry, known for delivering accurate, compliant, and efficient payroll operations. She graduated from the University of Utah in 2006 with a bachelor’s degree in Economics, which provided a strong foundation in financial systems and analytical thinking. Throughout her career, she has successfully managed payroll for organizations of varying sizes, ensuring timely payments, regulatory compliance, and seamless implementation of payroll systems. Outside the office Ashley enjoys spending time with her daughter and her two dogs.
Saige Porray
Payroll Account Manager
Saige has been processing payrolls for the past 3 years, making sure every detail is double-checked (sometimes triple-checked!) and every deadline is met. She’s known for being a true team player, always stepping in to help her coworkers — and providing plenty of comic relief along the way. While her habit of overthinking keeps her teammates on their toes, it’s all part of her relentless drive to make sure the job gets done right. Outside of work, Saige loves hunting, seeks out the spiciest foods she can find, and never misses a chance to make people laugh.
Bailey Simkins
Payroll Account Manager
Bailey believes payday should always be smooth and stress-free — and she works hard behind the scenes to make sure of it. With a sharp eye for detail and a calm, steady approach to problem-solving, she leads by example, keeping payroll on track and making sure every number lines up just right. Though she’s a "fly under the radar" type of leader, her teammates know she’s a big part of what keeps everything running smoothly. When she’s not making payroll happen, you’ll find her soaking up the sun at Lake Powell, enjoying a country concert, or cheering from the stands at a baseball game.
Macenzie Delahoyde
Payroll Account Manager
Bio Coming Soon!
Brianna Davis
Payroll Account Manager
Brianna is a dedicated Payroll Processor with over 8 years of experience. Over the years, she has worked in both full-time and part-time capacities, always striving to grow her knowledge and skills across all aspects of payroll account management. Brianna takes pride in ensuring accurate and timely payroll processing while providing dependable support to both clients and employees. With a strong attention to detail and a genuine commitment to excellent service, she works hard to make the payroll experience smooth and stress-free. Outside of work, Brianna is a proud parent of three amazing kids and loves spending time outdoors with her husband.
Jordyn Hanson
Payroll Account Manager
Jordyn is all about the details — and her calm, positive energy helps keep payroll running smoothly, even when the pressure is on. Always smiling and ready to make her coworkers laugh, Jordyn brings a quiet wit and steady focus to every deadline. You might have to listen closely to catch her one-liners, but they’re worth it. Outside of work, Jordyn loves going to concerts, traveling, spending time with family, and hanging out with her golden retriever, Hank.
Heather Adams
Payroll Account Manager
Heather has a strong motive and desire to help others feel and be successful. A great listener and proactive problem solver, she strives each day to provide quality customer service to those she works directly with, always aiming to go above and beyond. In her free time, Heather loves being outdoors — hiking, camping, lazily swinging in a hammock, or chasing her grandbabies around the playground. Her family is truly her life!
Alyssa Bird
Payroll Account Manager
Alyssa is a dedicated payroll processor who takes pride in accuracy, attention to detail, and keeping things running smoothly behind the scenes. Outside the office, Alyssa loves camping under the stars, enjoying warm summer nights around a fire, and staying active with golf and pickleball (always ready for a little friendly competition). Her creative side shines in the kitchen, where she’s known for baking up sweet treats to share.
Adriane Gottfredson
Payroll Account Manager
With a passion for accuracy and a heart for people, Adriane leads the payroll process with empathy and precision. She believes building relationships is just as important as getting the numbers right, and she’s known for her positive attitude, attention to detail, and natural leadership. Outside of work, Adriane enjoys hiking in the mountains with her dog, capturing life’s special moments through photography, and making memories with her children and granddaughter. Her philosophy is simple: stay positive, work hard, laugh often — and never underestimate the power of a good Diet Coke.
Brinley Henderson
Payroll Account Manager
Brinley Henderson is your go-to Payroll Gal! A fun-loving perfectionist, she loves meeting new people, helping in any way she can, and making sure everyone is happy along the way. When she’s not making payroll magic happen, you’ll find her doing hair, soaking up the sun, or sipping on an ice-cold Dr Pepper. She can’t wait to meet you!
Benefits Department
Jess Sipherd
VP of Operations & Benefits
Though she’d never call herself it first, Jess is proudly the VP of Operations & Benefits of American Benefits Company. She’s the operational heartbeat of ABC, overseeing day-to-day functions across all departments, with a strong focus on Employee Benefits and Human Resources. Jess has been a vital part of the American Benefits team for the past five years, known for bringing order to chaos, building systems, streamlining processes, and making sure nothing falls through the cracks.
Whether she’s leading a benefits implementation, solving an HR issue, or jumping in wherever she’s needed, Jess gets it done with a mix of structure, empathy, and a steady problem-solving mindset. Outside of work, Jess is a proud mom, often found cheering from the sidelines or coaching softball. She’s a lover of early mornings, quiet moments, and laughing with her closest circle of people.
Grace McCormack
Benefits Operation Manager
Grace is a strategic partner to business owners navigating the complexities of payroll, benefits, and PEO solutions. With a strong background in benefits administration and a sharp eye for process improvement, Grace builds scalable systems that support both clients and internal teams.
She is known for creating clear, effective training programs—especially for new Benefit Managers—and fostering collaboration across departments to ensure seamless service delivery. When not streamlining workflows or building onboarding schedules, you’ll find her planning her next project or enjoying time with family.
Jill Roberts
Benefits Account Manager & Medicare Specialist
Jill is an Account Manager in our Benefits Department, known for her attention to detail and dedication to her clients. Licensed in both Medicare and individual health insurance, Jill brings expertise and compassion to every client interaction, ensuring they feel supported and well-cared for.
She is passionate about helping individuals find the right coverage to meet their needs and prides herself on delivering exceptional service. Outside of work, Jill enjoys spending time with her kids and friends, discovering good food, and traveling — even though she wishes she could do it more often.
Bethany Crampton
Benefits Administration Specialist
Bethany is a Benefits Account Manager who also supports the implementation team, helping clients navigate their benefits with clarity and confidence. With a focus on providing seamless service and thoughtful support, she works to ensure every detail is handled with care.
Outside of work, you’ll likely find her unwinding with a good book or getting into a new favorite show.
Property & Casualty – iDrive Insurance
Brynlie Nielsen
Head of Property & Casualty
Brynlie is the Head of our Property & Casualty insurance agency, bringing 12 years of hands-on experience to every client relationship. She’s passionate about helping businesses — from tech startups and construction companies to restaurants — protect what they’ve worked hard to build. With a sharp eye for detail and a proactive approach to risk management, Brynlie takes pride in delivering customized insurance solutions that fit each client’s unique needs. Her commitment goes beyond policies — she’s here to build lasting partnerships and make sure your business is ready for whatever comes next. Outside of work, you can find Bryn exploring new cuisine at local food joints with friends, spending time with her two dogs, George and Franklin, and reading 4–5 books at one time.
Jessica Gledhill
Insurance Account Manager
Jessica thrives on the variety and challenges that come with helping clients navigate their coverage needs. She finds insurance genuinely exciting and enjoys solving unique problems with personalized solutions. Known for her attention to detail and strong communication skills, she focuses on building lasting relationships and ensuring each client feels confident and cared for in their coverage. With a driven, client-first mindset, she brings enthusiasm to every interaction. Outside of work, she enjoys unwinding with a good book and baking something sweet to share with family and friends.
Victoria Trujillo
Insurance Account Manager
Victoria helps businesses navigate the world of property and casualty insurance. Responsible for growing and maintaining relationships with business clients, driving revenue, and ensuring customer satisfaction. She manages accounts, identifies new opportunities, negotiates contracts, and works to retain and expand business. She’s knowledgeable, approachable, responsive, and always ready to help our clients and colleagues. Outside of work, she enjoys a wide variety of activities, from creative pursuits like painting and writing to volunteering at local animal shelters or the American Red Cross, to physical activities like hiking and going on new adventures.
Office Staff
Gracie Dart
Receptionist
Gracie is the friendly face and voice of American Benefits, serving as our Office Receptionist. She plays a crucial role in answering client calls, making sure every client feels heard, supported, and well taken care of. Gracie goes above and beyond to ensure a positive experience for everyone she interacts with. In addition to client support, she keeps the office running smoothly by managing supplies, overseeing outgoing mail, and ensuring payroll deliveries are sent on time. Outside of work, Gracie loves a good shopping spree and soaking up the sun whenever she can.
Kami Frame
Project Manager
Kami is a Project Manager who plays a key role in keeping operations running smoothly. From handling new hire reporting to supporting our accounting and tax departments, managing 2Ls, processing retirement deductions, and tackling a variety of important tasks, Kami brings precision and reliability to everything she does. She takes pride in her work and is known for her attention to detail and can-do attitude. Outside of work, Kami loves spending time with her family and hiking whenever she gets the chance. She’s also one of the wittiest people you’ll ever meet, always bringing humor and energy to every conversation.
Abbie Sermersheim
Project Managert
Abbie has been a key part of the American Benefits team for over five years, spending her time in the Payroll Department. Known for her sharp attention to detail and calm under pressure, Abbie is always ready to jump in and help get payrolls out during crunch time. Though she now works part-time, she enjoys staying involved and supporting the payroll team whenever needed, while also assisting with miscellaneous projects around the office. Outside of work, Abbie loves spending time with her family, traveling when she can, enjoying a good Diet Coke, and spending her days off with her son, Crew.
Ali Stewart
Office Operations Coordinator
Ali is a crucial part of the American Benefits team, known for her positivity, reliability, and team-first attitude. She handles all client payroll deliveries, coordinates office events, and is always willing to lend a helping hand. Ali’s kindness and willingness to step in wherever needed helps make ABC what it is today. Outside of work, you’ll often find Ali continuing to help others in her community or spending quality time with her family — most likely cheering from the ballpark. Her selfless nature and uplifting spirit leave a lasting impact on everyone she meets.
Tax/Finance Department
Cait Naulu
VP of Tax & Finance
Caitlin is the VP of Tax and Finance at American Benefits Company, where her attention to detail and deep expertise in compliance make her an invaluable asset to both our team and our clients. Caitlin is the definition of dependable, bringing unmatched attention to detail and problem-solving expertise to everything she does. Over the past six years at American Benefits Company, she’s worn many hats across the benefits, payroll, and tax departments, building a deep knowledge of operations and finance that ensures everything runs smoothly behind the scenes. Caitlin is known for delivering thorough, accurate solutions — no matter how complex the challenge. Outside of work, her energy doesn’t slow down — you’ll find her spending time with family, running marathons, savoring (and debating) her latest food finds, or turning a quick hello into a full-blown conversation — whether people are ready for it or not.
Morgan Stecklein
Internal Accounting/Client Bookkeeping Specialist
Morgan has eight years of experience in the financial services industries, with three years of specialization in payroll tax. She is passionate about making business owners’ lives easier by providing expertise in tax details many may not be aware of. Morgan is also a new member of our bookkeeping team and has loved working closely with clients to clean up their financials and give them a clear picture of their business that they can be confident in. Morgan is known for her ability to dig into problem solving and get any job done quickly and efficiently. When she is not at work, Morgan enjoys dancing with a local professional company, trying out local restaurants, and spending time at the park with her husband, their daughter, and their dog.
Brigitte Christensen
Client Bookkeeping Specialist
Brigitte has more than 30 years of bookkeeping experience, working with businesses ranging from small startups to multimillion-dollar companies. She’s known for her attention to detail, efficiency, and clear communication, always focused on delivering accurate results. As a QuickBooks Level 2 Certified ProAdvisor, Brigitte understands how financial operations work together. She loves her small-town roots but has also developed a passion for traveling. Outside of work, Brigitte enjoys being outdoors and spending quality time with family and friends.
Human Resources
Leslie Johnson
VP of Human Resources
Leslie is our Head of HR and comes with 20 years of professional experience. She specializes in helping companies grow through great people and strong culture. Leslie can assist with everything from recruitment, employee relations, disciplinary actions to policy and procedure creation. She has worked across different industries, always focusing on creating workplaces where people feel valued and motivated. Leslie earned her bachelor’s degree from Utah State University, and since then, has built a career around connecting business goals with real, human-centered HR strategies. She focuses on collaboration, clear communication, and making HR a true partner in the success of any organization.
Sales Department
Creed Sermersheim
VP of Sales & Revenue Operations
As VP of Sales & Rev Ops at American Benefits Company, Creed helps drive growth, build great client relationships, and keep the business running smoothly behind the scenes. He’s passionate about creating simple, clean processes that make life easier for both clients and the team. Whether it’s closing deals, refining systems, or finding new ways to deliver value, Creed is all about getting results and making a real impact. Outside of work, you’ll find him spending time with his family, golfing with friends, or always looking for the next project to tackle.
Darrin Overson
Account Executive
Darrin is a Sales Representative at American Benefits Company, bringing over 20 years of experience in selling payroll and benefits solutions. He is passionate about helping his clients grow and succeed, always placing strong relationships at the center of his work. Darrin takes pride in building lasting connections with both clients and co-workers, believing that trust and service are key to long-term success. Outside of work, Darrin enjoys spending time with his wife and kids and never passes up the chance to hit the golf course with his buddies.
Brynlie Nielsen
Account Executive
Brynlie Nielsen is a Sales Executive with 12 years of experience in the PEO industry and business administration, known for her sharp eye for detail, strong organizational skills, and commitment to delivering exceptional customer service. As one of the original employees at American Benefits, Brynlie helped lay the foundation for the company’s growth and success. Over the years, she has worn many hats within the organization, giving her a deep understanding of every service we offer. Brynlie’s hands-on experience and client-first approach make her an invaluable resource for businesses looking for trusted, knowledgeable support. When she’s not working with clients, Brynlie enjoys hiking local trails with her two pups, George and Franklin, baking her famous brown buttered chocolate chip cookies, coaching and training young basketball players, and hunting down the best coffee shops wherever she goes.
Andrew Gray
Account Executive
Andrew is a sales representative at American Benefits Company, where he works closely with businesses of all sizes to deliver tailored solutions across payroll, benefits, HR, and insurance. With a strong focus on relationships, Andrew takes pride in understanding each client’s needs and helping them find the best fit from ABC’s full range of services. His approachable style, attention to detail, and commitment to customer success make him a trusted partner to every business he works with. Outside of work, Andrew loves spending time with his wife, hanging out with friends, and cheering on BYU every chance he gets.
Jess Knapp
Account Executive
Jess is a trusted consultant to business owners looking for better payroll, and benefits solutions. With a background in account management and a passion for being helpful, he assists clients in removing roadblocks that often challenge business owners. His collaboration and follow through make him an asset to both clients and teammates. When he’s not problem solving or visiting clients, you’ll find him spending time with his family in the mountains or coaching them.
Dan Williams
Account Executive
With over 21 years of experience in the insurance industry, Dan specializes in working with employers of all sizes — from small businesses to large corporations. His expertise spans group health plans, employee benefits strategy, and Medicare education. Dan has helped countless organizations navigate the complex world of insurance, ensuring compliance, cost-efficiency, and comprehensive coverage for their teams. With deep knowledge in both employer-sponsored benefits and Medicare options, he is passionate about guiding clients toward informed, tailored solutions that meet their evolving needs.
